Privacy policy

🔐 Privacy Policy

Last updated: September 4, 2024

This Privacy Policy describes how Homi Wellness (“Homi Wellness,” “we”) collects, uses, and discloses your information when you use our Services at tryhomiwellness.com.

By using the Services, you agree to this Policy.

1) Information We Collect

Identifiers & contact info: name, email, phone, addresses, IP.

Commercial info: products viewed, added, purchased, returned.

Payment info: handled by Shopify/payment processors.

Communications: support emails, SMS content, survey responses.

Device/usage data: browser, device IDs, interactions, cookies.

User content: reviews and ratings.

We may also collect from partners/Shopify/ads networks.

2) Sensitive Personal Information (SPI)

We do not collect or use SPI to infer characteristics. If processed, it’s only for limited purposes permitted by law (e.g., fraud prevention).

3) How We Use Information

Fulfill orders, provide support, personalize experience.

Send transactional communications (order confirmations, shipping).

With consent: marketing via email/SMS.

Fraud/security detection.

Compliance with legal obligations.

4) SMS Messaging Program (TCPA/A2P)

By opting in (via QR, keyword, or checkout), you agree to receive recurring automated texts (order updates, promotions, giveaways).

Message & data rates may apply. Frequency varies.

Reply STOP to opt out; HELP for help.

Consent is not a condition of purchase.

Carriers not liable for delays/undelivered messages.

We do not sell/share your SMS opt-in data with third parties for their own marketing.

5) Cookies & Analytics

We use cookies/pixels for core site functions, analytics, and ads.
See Shopify’s cookie info: https://www.shopify.com/legal/cookies

You can block cookies, but features may break.

6) How We Disclose Information

We may disclose to:

Shopify (hosting, platform services).

Service providers (fulfillment, analytics, payments).

Business/marketing partners (subject to their policies).

With your consent/direction (e.g., social login).

Affiliates, in a business transfer, or for legal reasons.

Disclosures in the last 12 months:

Category    Examples    Recipients
Identifiers    name, email, phone, IP    Shopify, fulfillment, support
Commercial info    order history, returns    same
Internet activity    cookies, device data    analytics/ads partners
7) Sale/Sharing & Opt-Out Rights

We do not sell personal info for money. We may “share” info for cross-context advertising. You can opt out via our Do Not Sell/Share link or by enabling the Global Privacy Control (GPC). We honor GPC signals.

8) Shopify Audiences

We may use Shopify Audiences to personalize ads. To restrict use of your data in Shopify Audiences, visit https://privacy.shopify.com/en
.

9) User-Generated Content

Reviews or other public submissions are visible to anyone. Don’t submit info you want private.

10) Security & Retention

We apply safeguards but cannot guarantee perfect security. Retention depends on need, law, or disputes.

11) Your Rights & Choices

Depending on where you live, you may have rights to:

Access/know, delete, correct, portability.

Opt out of sale/sharing, targeted ads.

Limit use of SPI.

Restrict processing, withdraw consent.

Appeal a denial.

Manage communication preferences.

Requests may require verification. We won’t discriminate against you for exercising rights. Authorized agents may act with proof.

12) International Transfers

Data may be processed in the U.S. or other countries. If from the EEA/UK, transfers rely on Standard Contractual Clauses or equivalent.

13) Children’s Data

Not directed to children. We don’t knowingly collect from under 13 (or under 16 in some jurisdictions).

14) Changes to This Policy

We may update; see “Last updated” date above.

15) Contact

Email: support@tryhomiwellness.com

Address: PO Box 213, Ocean Grove, NJ 07756, USA